What we collect, why, and how to have it deleted. Orders and payments are not open yet, so no payment details are collected.
What we collect
Your account. When you create an account we save your first name, email address, optional birthday (month and day), whether you want product emails, and your SPY Circle points and points history. Your password is handled by our sign-in provider and is never stored by SPY in a readable form.
Email signups. When you enter your email in the welcome offer, the footer or the account form, we save the email, which form you used, the page you were on, and whether you want product emails.
Where you came from. With a signup we also save the ad or link that first brought you to the site (its “utm” tags) and the website that sent you, if any. This tells us which posts and ads work.
Contact messages. When you use the contact form we save your name, email, topic and message so we can reply.
Spam protection. To stop spam on the signup and contact forms, we keep a scrambled (one-way hashed) version of your internet address and your email with each submission. These are deleted automatically after one day.
Your bag and preferences (bag contents, gift notes, whether you closed the welcome offer) stay in your own browser and are not sent to us.
How we use it
To run your account and SPY Circle points, to reply to your messages, and, only if you said yes, to send product news and offers. You can unsubscribe at any time from your account page or from any email. We don’t sell your information.
Who processes it
Account, signup and contact data is stored with Supabase, our database and sign-in provider. If analytics is switched on, Google Analytics and Microsoft Clarity receive anonymous browsing activity such as pages viewed and products added to the bag. Fonts are loaded from Google Fonts.
Your choices
From your account you can change your name, add your birthday, turn product emails on or off, change your email or password, and delete your account, which permanently removes your account, points and saved email signups. To delete a signup without an account, or for any other privacy question, contact us.
Full store terms, including shipping and returns, will be published here before orders open.